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NHS Smokefree
Find out about all of the free NHS services available to support you as you go try to give up smoking.
NHS Summer Health
Stay safe in the sun, including sunscreens, sunburn relief, heat exhaustion, eczema and moles. Summer holidays are great fun for children, but can bring risks. Find out more
Change for Life
Would you like loads of tips and help to make changes for a healthier future? As part of Change4Life, you will receive tons of helpful information, recipes, tools, tips, and games for the kids.

Complaints

Heene Road Practice aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. Speak to whomever you feel most comfortable – your GP, our practice manager or our reception staff will be happy to help.

In the majority of cases, concerns can be resolved quite easily. However, if you feel we have not dealt with the issues you have raised as you would wish, you can write to the Complaints Manager at the PCT address as above.

There is also a Patient Advice and Liaison Service (PALS) which can often help resolve any problems before they become formal complaints. Telephone: 01903 – 505456.